Terms of Service

Agreement to Terms

By using Baggu's website and placing an order, you agree to comply with these Terms of Service. If any aspect of these terms is unacceptable to you, please do not use our site or place an order with us.

Pricing, Product Information, and Availability

We strive to ensure all pricing and product descriptions on baggu.com are accurate. However, errors may occur. If a price is incorrect or a product description is misleading, Baggu reserves the right to cancel your order and issue a full refund.

Quantities may be limited per item at our discretion. When products are out of stock, we will notify you accordingly.

Product images serve as references only. Actual colors and prints may vary slightly based on your display settings. Limited-edition releases, collaborations, and special collections have specific availability periods and may sell out quickly. Restocking of these items is not guaranteed, though core products are generally kept available when possible.

Order Modifications and Cancellations

Once you submit an order to Baggu, it cannot be modified — additions or removals of items are not permitted. Address changes and full cancellations can only be accommodated within a very narrow timeframe shortly after order placement. If you need to request such changes, contact us immediately through our contact page. While we will do our best to assist, we cannot guarantee modification or cancellation.

Shipping and Delivery Responsibilities

You are responsible for providing an accurate shipping address at the time of order. If a package is returned to us due to an incorrect or incomplete address, Baggu will assist with reshipping the order; however, any additional shipping fees incurred will be your responsibility.

For international orders shipped to the United States or abroad, customs fees, import duties, and related charges may apply and are solely the responsibility of the recipient. We do not control or estimate these fees.

Baggu is not liable for delivery delays caused by third-party carriers, adverse weather conditions, or any circumstances beyond our control.

Lost or Damaged Shipments

If your package is lost or arrives damaged in transit, please contact us promptly via our contact page. We will work with you to determine appropriate next steps to resolve the issue.